Check the status of a high availability pair
You can use the BlackBerry Administration Service to check the status of a high availability pair, including the health parameters of
the primary instance and the standby instance. The availability column indicates whether
an instance is currently serving as the primary instance or as the standby instance;
this information is collected from the BlackBerry Enterprise Service 10 databases. The failover status column indicates whether the instance is running as
expected and the current role of the instance (primary or standby); this information is
collected from the BlackBerry Enterprise Service 10 components in real time.
- In the BlackBerry Administration Service, on the Servers and components menu, expand High availability.
- Click High availability summary.
- In the Host Instance Name section, click the name of a high availability pair.
- To view the status of the health parameters for the primary instance, in the last column for the primary instance, click More.
- To view the status of the health parameters for the standby instance, in the last column for the standby instance, click More.
After you finish:
- If you want to keep the status information on-screen, and you want the page to refresh automatically every 30 seconds, in the System status section, click Refresh page automatically. This option turns off when you navigate to another page in the BlackBerry Administration Service.
- If you uninstall the standby instance in a high availability pair, the standby instance will still display on this status screen with the health parameters listed as Not available or Not connected.
Related reference