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BlackBerry Enterprise Service 10 version 10.2
 
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Install a standby instance of the core components

When you install a standby instance of the core components, the setup application associates the components on the standby instance with the components on the primary instance. You can view and change settings for the standby components using the BlackBerry Administration Service.
  1. Log in to the computer that you want to install the standby instance on using a service account with the correct permissions. The service account runs the BlackBerry Enterprise Service 10 services.
  2. In the BlackBerry Enterprise Service 10 installation files, double-click setup.exe. If a Windows message appears and requests permission for setup.exe to make changes to the computer, click Yes.
  3. Review the Windows account information that will be used to install the standby instance. Click Continue Installation.
  4. In the License agreement dialog box, perform the following actions:
    • In the Customer information section, specify information for your organization and select your country or region.
    • In the License agreement section, read the license agreement. Select I accept the terms of the license agreement.
    • Click Next.
  5. In the Setup type dialog box, select Use an existing BlackBerry Enterprise Service 10 domain.
  6. Click Next.
  7. In the Database information dialog box, perform the following actions:
    • In the Microsoft SQL Server name field, type the name of the computer that hosts the database server.
    • In the Database name field, type the name of the BlackBerry Configuration Database that is associated with the primary instance.
    • If you configured the database server to use static ports, select the Static option. If the static port number is not 1433, in the Port field, type the port number.
    • By default, the setup application uses Windows authentication to connect to the BlackBerry Enterprise Service 10 databases. If you select Microsoft SQL Server authentication, specify login information for a Microsoft SQL Server account.
    • Click Next.
  8. In the Setup options dialog box, perform the following actions:
    • Select Install the BlackBerry Enterprise Service 10 core components.
    • Select Install the BlackBerry Enterprise Service 10 core components as a standby instance and associate it with a primary instance for high availability. In the drop-down list, click the primary instance.
    • Click Next.
  9. In the Preinstallation checklist dialog box, read and verify the information. Click Next.
  10. In the Accounts and folders dialog box, in the Password field, type the password for the service account that you used in step 1.
  11. Click Next.
  12. In the Summary dialog box, verify that the information is correct. Click Install.
  13. When the installation process completes, click Next.
  14. In the Core Module Information dialog box, if necessary, change the port numbers in the Website information section and Port settings section. Click Next.
  15. In the Communication Module information dialog box, if necessary, change the port number in the Website information section. Click Next.
  16. In the Finalize installation dialog box, the setup application finishes installation tasks and the BlackBerry Enterprise Service 10 services start automatically. When all the services are running, click Next.
    Note: The BlackBerry Web Services, BlackBerry Work Connect Notification Service, and the Enterprise Management Web Service do not start automatically. These services are designed to start after device service fails over to the standby instance.
  17. In the Console addresses dialog box, click Finish. By default, the setup application exports the BlackBerry Enterprise Service 10 web addresses to a .txt file.
By default, the primary instance is configured to fail over automatically if any of the health parameters above the failover threshold become unhealthy. For automatic failover to succeed, on the standby instance, the health parameters above the promotion threshold must be healthy.
Note: If you change the listening port for Microsoft SQL Server to a custom port, and you update the port value on the primary instance using the BES10 Configuration Tool, the standby instance is not updated with the new port value and cannot connect to Microsoft SQL Server.
After you finish:
  • Restart the computer that hosts the primary instance.
  • Restart the computer that hosts the standby instance.
  • If you have additional primary instances in your domain and you want to configure additional high availability pairs, repeat this task as required.
Last updated: 2015-02-23
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