Assigning the device management role for Android devices and iOS devices
In a BlackBerry Enterprise Service 10 domain, one instance of the core components is responsible for communicating management data to and from Android devices and iOS devices. If you configure your environment to support high availability, this role is assigned to one high availability pair in the domain. When a failover occurs, the role is transferred from the primary instance to the standby instance.
By default, the setup application assigns this role to the first instance of the core components that you install in the domain, or to the first instance that you upgrade. Using the BlackBerry Device Service console (the BlackBerry Administration Service), you can assign this role to a different instance of the core components, or to a different high availability pair. If you assign the role to a different instance or high availability pair, you must complete an additional task to connect the Administration Console to the primary instance with the role. If you do not complete this task, you cannot use the Administration Console to manage Android devices and iOS devices.