Monitoring BlackBerry Enterprise Service 10 components
You can use third-party SNMP tools to monitor the activity of certain BlackBerry Enterprise Service 10 components.
SNMP monitoring requires an SNMP service and an SNMP management tool. You run the SNMP service on the computers that host the BlackBerry Enterprise Service 10 components. The SNMP service, located in the Windows Services, includes an SNMP agent that collects data from the components. You can use the SNMP management tool to request data from the SNMP agent, or the SNMP agent can send a trap message to the SNMP management tool when the components meet specific conditions.
The conditions that the SNMP agent monitors are determined by the MIB of the BlackBerry Enterprise Service 10. The MIB is a database that defines and describes the variables and management data of BlackBerry Enterprise Service 10 components, including what each SNMP trap value represents. The MIB determines the types of data the SNMP service can collect about the components. When you configure SNMP monitoring, you use the SNMP management tool to compile the MIB.
You use the SNMP management tool (for example, an MIB browser) to view and analyze the data that is received from the SNMP agent. The SNMP management tool typically includes an SNMP trap management tool that is used to retrieve and interpret trap messages from the SNMP agent. The SNMP management tool can be installed on the computer that hosts the BlackBerry Enterprise Service 10 components or on a separate computer.
By default, the SNMP management tool displays the OID of a condition, which is a sequence of integers that identify a class value in a class hierarchy. All SNMP OIDs and SNMP traps for the BlackBerry Enterprise Service 10 begin with a class value of 1.3.6.1.4.1.3530.7. Each OID value is uniquely identified by a suffix (for example, 25.1.1). The BlackBerry Enterprise Service 10 provides different OID values for specific messaging servers.