System requirements: SNMP monitoring

Item

Requirement

Supported BlackBerry Enterprise Service 10 components

You can configure SNMP monitoring for the following BlackBerry Enterprise Service 10 components:
  • BlackBerry Controller
  • BlackBerry Dispatcher
  • BlackBerry Router
  • BlackBerry MDS Connection Service
  • Scheduler

The other BlackBerry Enterprise Service 10 components do not support SNMP monitoring.

Network access

The computer that hosts the SNMP management tool, or a standalone SNMP trap management tool, must be able to access and receive data from the computers that host the BlackBerry Enterprise Service 10 components.

SNMP management tool

Install the SNMP management tool on a computer that hosts a BlackBerry Enterprise Service 10 component, or on a separate computer.

If the SNMP management tool does not include an MIB compiler, install an MIB compiler on the computer that hosts the tool.

If you want the SNMP service to send trap messages to report on server activity, verify that the SNMP management tool includes an SNMP trap management tool. Alternatively, you can install a standalone SNMP trap management tool on a computer that hosts a BlackBerry Enterprise Service 10 component, or on a separate computer.

SNMP service

On the computers that host the BlackBerry Enterprise Service 10 components, install an SNMP service that includes an SNMP agent and SNMP trap service.

An SNMP service is available in most versions of Windows. For more information, visit http://support.microsoft.com/.

SNMP service settings

On the computers that host the BlackBerry Enterprise Service 10 components, in the Windows Services, configure the following SNMP service settings:
  • A valid SNMP community name
  • A minimum of read-only permission for the SNMP community
  • The IP addresses or names of the computers that the SNMP service can accept SNMP data from