Components that do not support high availability failover

BlackBerry Administration Service

You can install multiple instances to create a BlackBerry Administration Service pool. Data is load balanced across multiple BlackBerry Administration Service instances in the pool. If one instance is not available, the other instances in the pool manage the data.

For more information about configuring a BlackBerry Administration Service pool, see Configuring multiple BlackBerry Administration Service instances, and visit docs.blackberry.com/BES10 to read the BlackBerry Enterprise Service 10 Installation Guide.

Administration Console

You can install more than one instance of the Administration Console in a BlackBerry Enterprise Service 10 domain, but only one instance can be active. The first instance that you install is started by default and is the active instance. Additional instances that you install are disabled.

If the active Administration Console stops responding, you must restore service, or you can make another instance active (see Change the active Administration Console instance).

For more information about installing the Administration Console, visit docs.blackberry.com/BES10 to read the BlackBerry Enterprise Service 10 Installation Guide.

BlackBerry Management Studio

You can install multiple instances of BlackBerry Management Studio in a domain, but BlackBerry Management Studio does not support failover from a primary instance to a standby instance.

For more information about installing BlackBerry Management Studio, visit docs.blackberry.com/BES10 to read the BlackBerry Enterprise Service 10 Installation Guide.

BlackBerry Licensing Service

You can install more than one instance of the BlackBerry Licensing Service in a domain, but only one instance can be active. The first instance that you install is started by default and is the active instance. Additional instances that you install are disabled.

If the active BlackBerry Licensing Service stops responding, you must restore service, or you can make another instance active. If the BlackBerry Licensing Service is not active, you can not activate devices.

You must complete the required actions before you make another instance active. For more information about configuring the BlackBerry Licensing Service, visit docs.blackberry.com/BES10 to read the BlackBerry Enterprise Service 10 Licensing Guide.

BlackBerry Router

The BlackBerry Router does not support failover from a primary instance to a standby instance.

BlackBerry Collaboration Service

You can install multiple instances to create a BlackBerry Collaboration Service pool. Data is load balanced across multiple BlackBerry Collaboration Service instances in the pool. If one instance is not available, the other instances in the pool manage the data.

For more information about installing and configuring the BlackBerry Collaboration Service, visit www.blackberry.com/go/serverdocs to read the BlackBerry Collaboration Service for the Enterprise IM App Installation and Administration Guide.