Work data deleted from a BlackBerry 7.1 or earlier device

When you delete work data on a BlackBerry 7.1 or earlier device, the following items are removed:

Item

Description

Email messages

Email messages that are sent to the user's work email account, email messages that the user sends from the work email account, and draft email messages that the user created using their work email account

Email attachments

Email attachments that are sent to the user's work email account and the attachments that the user sends from the work email account

Calendar entries

Calendar entries that the user created using the work calendar

Contacts

Contacts that the BlackBerry Enterprise Server or BlackBerry Enterprise Server Express synchronized with the user's work email account

Memos

All memos

Tasks

All tasks

Call history

Although the device classifies phone data as personal data, the call-history entries are deleted when you delete work data.

Call logs

Although the device classifies phone data as personal data, the call log files are deleted when you delete work data.

BlackBerry Browser cache

Although the device specifies the BlackBerry Browser for personal use, the BlackBerry Browser cache is deleted when you delete work data.

Files

Files that the user accesses and downloads from your organization's network using the Files application and files on media cards that are created by applications that can access work data (except for media applications).

IT policy

The IT policy that is associated with your organization

PIN encryption key

References to your organization's PIN encryption key

Device transport key

References to the device transport key

Service books

Service books on the device that are classified for work use

For information about using the security options on a BlackBerry 7.1 or earlier device to permanently delete all user account data, see the user guide for the device.