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BlackBerry Internet Service Help
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  • Administration website for the BlackBerry Internet Service
  • Managing subscribers
  • Troubleshooting BlackBerry Internet Service subscribers
    • The subscriber's account is locked
    • View error information for a subscriber account
    • Email messages
    • Email account settings
      • The subscriber can't create or change email filters
      • The subscriber cannot synchronize contacts
      • The subscriber can't synchronize a calendar
      • The subscriber can't set up a BlackBerry email address with the preferred user name
      • The subscriber can't add a signature from the browser on the BlackBerry smartphone
      • The subscriber receives a "Your email service provider does not allow this source type" error message
    • Other issues
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Home » Troubleshooting BlackBerry Internet Service subscribers » Email account settings

Email account settings

  • The subscriber can't create or change email filters
  • The subscriber cannot synchronize contacts
  • The subscriber can't synchronize a calendar
  • The subscriber can't set up a BlackBerry email address with the preferred user name
  • The subscriber can't add a signature from the browser on the BlackBerry smartphone
  • The subscriber receives a "Your email service provider does not allow this source type" error message
Last updated: 2014-01-30
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