Managing devices that have a work space

Having a work space on devices helps to keep work information separate and secure, and allows you to manage the work data on devices. Data that any of the apps in the work space use is saved securely and cannot be accessed outside of the work space. For more information about work space security, visit docs.blackberry.com/BES10 to see the Secure Work Space for iOS and Android Security Note.

If you assign the "Work and personal - full control", or "Work and personal - user privacy" activation type to user accounts, during activation a work space is installed on the devices and users are prompted to create work space passwords. To complete the work space setup, users must download the following apps on their devices:

Device type

Apps

iOS

  • Work Connect - for email, calendar, contacts, notes, and tasks
  • Work Browser - for browsing
  • Documents To Go - for securely viewing and editing work documents

Android

  • Work Space Manager - required to run the other work space apps on the device
  • Secure Work Space - for email, calendar, contacts, and browsing
  • Documents To Go - for securely viewing and editing work documents
The work space allows you to take advantage of the following features:
  • Convert your organization's internal apps into work space apps that can be installed and run in the work space, or obtain work space apps from the App Store or Google Play. Use software configurations to install and manage work space apps. For more information, see Installing apps in the work space.
  • Control specific behaviors of the work space on devices, such as password requirements and connection preferences, by applying a work space IT policy to user accounts. A default work space IT policy is automatically applied to devices with a work space.
  • Use IT administration commands to reset the work space password or delete the work space on devices.

For information about the requirements to enable the work space, visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Service 10 Configuration Guide.