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The BlackBerry Cloud Connector does not activate with BES10 Cloud

Description

After you upload the activation file and click Activate, you receive an error message that the activation was not successful.

Possible solutions

Try any of the following:
  • Verify that you uploaded the latest activation file that you generated in the administration console. Only the latest activation file is valid.
  • Activation files expire after 60 minutes. Generate and upload a new activation file, then try to activate again.