Change when user data is synchronized with the directory

BES10 Cloud synchronizes user data with your company directory each day at the same time. You can view the default time in the administration console. You can change when the automatic synchronization begins. To minimize the performance impact, try to schedule the synchronization at a time when user activity is low.

If you want to start the synchronization process manually for an individual user, see Refresh user account information.

Before you begin: Use an administrator account with the Security Administrator or Enterprise Administrator role.

After you finish: If you want to turn off user data synchronization, clear the Turn on synchronization check box.