Configure the SNMP service to send trap messages

If you want the SNMP service to send trap messages to an SNMP trap management tool on a separate computer, you must specify where you want the SNMP service to send the trap messages.
Before you begin: On the computers that host the BlackBerry Enterprise Service 10 components, verify that the SNMP service is running.
  1. On the computer that hosts a BlackBerry Enterprise Service 10 component that you want to monitor, in the Windows Services, change the following settings for the SNMP service:
    • For SNMP traps, specify the community name.
    • For SNMP trap destinations, type the IP address or name of the computer that hosts the SNMP trap management tool.
After you finish:
  • Repeat this task on each computer that hosts a BlackBerry Enterprise Service 10 component that you want to monitor.
  • If you use a standalone SNMP trap management tool, verify that the SNMP trap service is not running on the computers that host the BlackBerry Enterprise Service 10 components.