Create a local user account

  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Create a local user.
  3. In the Display name field, type a name for the local user account.
  4. In the Email Address field, type the email address of the local user.
  5. In the Authentication section, in the User name field, type the username for the local user account.
  6. In the Password and Confirm password fields, type the password for the local user account.
  7. Click Continue.
  8. In the Available BlackBerry Device Service instances list, click the BlackBerry Device Service instance for the local user account.
  9. In the Available groups list, perform one of the following actions:
    • To add the local user account to one group, select the group and click Add.
    • To add the local user account to more than one group, select multiple groups and click Add.
    • To add the local user account to all of the groups, click Add all.
  10. To add an email profile, in the Email profile drop-down list, select an email profile.
  11. In the Activation information section, perform one of the following tasks:

    Task

    Steps

    Create an account that has both a personal and a work space on the device. The organization has control over the work space only.

    In the Activation type for new and reactivated devices drop-down list, select Work and personal - Corporate.

    Create an account that has only a work space on the device.

    In the Activation type for new and reactivated devices drop-down list, select Work space only.

    Create an account that has both a personal and work space on the device. The organization has full control over the device. This option is available for devices with BlackBerry 10 OS version 10.2.1 or later

    In the Activation type for new and reactivated devices drop-down list, select Work and personal - Regulated.

  12. Perform one of the following tasks:

    Task

    Steps

    Specify a device activation password.

    1. Click Create a user with an activation password.
    2. Type and confirm an activation password.
    3. To specify the length of time that the activation password exists before it expires, in the Password expiration (hours) field, type the number of hours.
    4. Click Create user.

    Create a user with a generated activation password.

    For this task, an email address is required and the wireless device activation settings must be configured to allow activation information to be sent in an email.

    Click Create a user with a generated activation password.

    Do not specify a device activation password.

    Click Create a user without an activation password.