Delete a user account

When you delete a user account you remove the account and all devices associated with it from the BlackBerry Device Service. You can also delete data from the devices when the devices are removed.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. In the search results, click the display name of the user account.
  5. In the Status list, click Delete user.
  6. Perform one of the following actions:
    Option Step

    Delete the user account and delete work data from all devices associated with the account.

    Click Yes - Delete the user and delete only the organization data for associated devices

    Delete the user account and delete all data from all devices associated with the account.

    Click Yes - Delete the user and delete all device data for associated devices.

    Delete the user account and remove all devices associated with the account, but do not delete any data from the devices.

    Click Yes - Delete the user and remove the device without deleting device data.