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BlackBerry Enterprise Service 10 version 10.2
 

Create a user account

Before you begin: Verify that the user account exists in your organization's user directory.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Create a user.
  3. Search for a user account.
  4. Select the check box beside the display name for the user account.
  5. Click Continue.
  6. In the Available BlackBerry Device Service instances list, click the BlackBerry Device Service instance for the user account.
  7. In the Available groups list, perform one of the following actions:
    • To add the user account to one group, select the group and click Add.
    • To add the user account to more than one group, select multiple groups and click Add.
    • To add the user account to all of the groups, click Add all.
  8. To add an email profile, in the Email profile drop-down list, select an email profile.
  9. In the Activation information section, perform one of the following tasks:

    Task

    Steps

    Create an account that has both a personal and a work space on the device. The organization has control over the work space only.

    In the Activation type for new and reactivated devices drop-down list, select Work and personal - Corporate.

    Create an account that has only a work space on the device.

    In the Activation type for new and reactivated devices drop-down list, select Work space only.

    Create an account that has both a personal and work space on the device. The organization has full control over the device. This option is available for devices with BlackBerry 10 OS version 10.2.1 or later.

    In the Activation type for new and reactivated devices drop-down list, select Work and personal - Regulated.
  10. Perform one of the following tasks:

    Task

    Steps

    Specify a device activation password.
    1. Click Create a user with an activation password.
    2. Type and confirm an activation password.
    3. To specify the length of time that the activation password exists before it expires, in the Password expiration (hours) field, type the number of hours.
    4. Click Create user.

    Create a user with a generated activation password.

    For this task, the wireless device activation settings must be configured to allow activation information to be sent in an email.

    Click Create a user with a generated activation password.

    Do not specify a device activation password.

    Click Create a user without an activation password.

Last updated: 2015-02-23
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