Creating and changing user accounts

User accounts represent BlackBerry device users in your organization. You can create a user account from your company directory or you can create local user accounts on a computer that hosts the BlackBerry Device Service. After you create a user account, you can manage user accounts and their associated devices.

You can manage user accounts by adding user accounts to a group so that the properties of the group are assigned to the user accounts automatically. A group can contain user accounts that you want to manage collectively. You can also assign an IT policy to a user account to control the actions users can perform using their devices.

When you create user accounts, BlackBerry Balance technology allows the users' devices to have both a personal and work space. For more information on BlackBerry Balance, see the BlackBerry Device Service Security and Technical Overview.