Synchronize new or updated user information with a company directory
You can update user information in a company directory and synchronize the information manually with the BlackBerry Administration Service. For example, if a user changes his or her name, you can immediately update it in both the company directory and the BlackBerry Administration Service.
- In the company directory, update the user account properties.
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for the user account.
- In the search results, click the display name for the user account.
- Click Synchronize user.