Allow an iOS device or Android device access to Microsoft ActiveSync

You can manually allow a device to access Microsoft ActiveSync so that a user can retrieve email messages and other information from the Microsoft Exchange Server on the device.

Before you begin: Create a Microsoft ActiveSync configuration.
  1. In the Universal Device Service console, in the menu bar, click Microsoft Exchange Connections.
  2. Search for a device.
  3. In the Status column, click Allow.