BlackBerry Internet Service Help

Create a support staff report

Note: Depending on the permissions that your administrator has assigned to you, some features or options might not be available.

You can create a report to compile information on a support staff member account or group of support staff member accounts. A support staff report includes user, group, activity, and account information.

  1. At the top of the webpage, click Support Staff.
  2. In the Search area at the left of the webpage, select the support staff member account or group that you want to find.
  3. Click Export.
  4. Select whether you want to open or save the report.
  5. Click OK.