BlackBerry Internet Service Help

Add a support staff member account

Note: Depending on the permissions that your administrator has assigned to you, some features or options might not be available.
  1. At the top of the webpage, click Support Staff.
  2. In the Add area at the left of the webpage, click Add.
  3. Complete the login fields.
  4. To specify a domain that the support staff member can log in from, click Add a Domain. Type an IP address for the domain.
  5. In the Description field, type any additional notes.
  6. Click Next.
  7. In the Group drop-down list, click a group. The group that you select determines the support staff member's permissions.
  8. Click Next.