BlackBerry Internet Service Help

Reclaim a subscriber's BlackBerry email address

Note: Depending on the permissions that your administrator has assigned to you, some features or options might not be available.

If a subscriber has deleted a BlackBerry email address and wants to use it again, you can reclaim it.

  1. Search for the subscriber's account.
  2. In the Subscriber Search Results area, click the subscriber.
  3. In the Subscriber Details area, click Add Email.
  4. Click Reclaim Existing Email Address.
  5. Type the user name.
  6. Click Next.
  7. If necessary, type the password. Click Next.