Reactivate a device
When you reactivate a BlackBerry device, the work space on the device is deleted but the device remains assigned to the same user account and a new work space is created.
- Connect the device to a computer that can access the BlackBerry Administration Service.
- In the BlackBerry Administration Service, on the Devices menu, expand Attached devices.
- If multiple devices are connected to the BlackBerry Administration Service, click Overview.
- Select the device that you want to reactivate, and click Save.
- Click Manage current device.
- Click Reactivate the current device for the current user.
- Click Yes - Reactivate the device.