Move a BlackBerry device user account from one server instance to another
You can
move a BlackBerry device user account from one server instance to another. If you
move a user account from one BlackBerry Enterprise Server or BlackBerry Enterprise Server Express instance to another, the instance that you are moving the user
account to sends new service books to the BlackBerry device over the wireless network. For more information about
service books, visit docs.blackberry.com/BES10 to read the
BlackBerry Enterprise Server Administration Guide or BlackBerry Enterprise Server Express Administration Guide.
- On the menu bar, click Users.
- Click the name of a user account.
- In the Service section, click Edit.
- In the drop-down list, select the server instance you want to move the user account to.
- Click Save.