Delete a user's organizer data from BlackBerry Business Cloud Services

If BlackBerry Business Cloud Services writes a user’s organizer data from a BlackBerry device to BlackBerry Business Cloud Services incorrectly, the organizer data on BlackBerry Business Cloud Services might become corrupt. In this case, you can delete the organizer data from BlackBerry Business Cloud Services.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for one or more user accounts.
  4. Select the check boxes beside the display names of the appropriate user accounts.
  5. In the Organizer data synchronization list, click Clear backed up data for organizer data synchronization.
Last updated: 2012-08-30
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