Turn off synchronization for email messages that are sent from a BlackBerry device
If you do not want the Sent Items folder on a BlackBerry device to receive a copy of email messages that a user sends from the device, you can turn off synchronization for email messages that the user sends from the device.
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for a user account.
- In the search results, click the name of the user account.
- Click Edit user.
- In the Messaging configuration section, click Default configuration.
- On the Services tab, in the Email services settings section, in the Save copy in sent folder drop-down list, click No.
- Click Continue to user information edit.
- Click Save all.
