Managing message forwarding

You can define the message forwarding settings for user accounts and groups that are associated with BlackBerry Business Cloud Services. The settings control how BlackBerry Business Cloud Services forwards email messages to BlackBerry devices. By default, email message forwarding is turned on when you add a user account to BlackBerry Business Cloud Services.

Users can configure message forwarding settings on their devices, or by using the BlackBerry Web Desktop Manager. The settings that you define override the settings that users define.