Turn off email message forwarding to a user account
You can
temporarily stop BlackBerry Business Cloud Services from forwarding email messages to a BlackBerry device (for example,
if a user is out of a wireless coverage area and does not want to receive email messages
during that time). When you turn off message forwarding for a user
account, the user can send email messages from the device, but cannot receive email
messages.
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for a user account.
- Click Edit user.
- In the Messaging configuration section, click Default configuration.
- In the Email services settings section, in the Redirect to BlackBerry device drop-down list, click No.
- Click Continue to user information edit.
- Click Save all.
After you finish: The user can turn on message forwarding on the device manually.