Forward email messages to a device when filter rules do not apply

You can configure BlackBerry Business Cloud Services to deliver email messages to a user’s BlackBerry device when email filters do not apply.

In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
Click Manage users.
Search for a user account.
In the search results, click the name of a user account.
In the Messaging configuration section, click Default configuration.
Click Edit user.
On the Email tab, in the Email message filter rules section, click Forward email messages to the device.
Click Continue to user information edit.
Click Save all.