BlackBerry Internet Service Help

Make a subscriber's lost device ring

Note: Depending on the permissions that your administrator has assigned to you, some features or options might not be available.

Using BlackBerry Protect to make a subscriber's BlackBerry device ring also activates the Loud profile so that the device rings when it receives incoming calls.

  1. Search for the subscriber's account.
  2. In the Subscriber Search Results area, click the subscriber.
  3. In the Subscriber Details area, click the BlackBerry Protect tab.
  4. Click Loud Ring.
  5. Click Loud Ring.
If the device is turned off or not connected to the wireless network, BlackBerry makes the device ring the next time the device is accessible.