Display a message on a subscriber's lost device
Note: Depending on the permissions that your administrator has assigned to you, some features or options might not
be available.
You can display a custom message on a subscriber's BlackBerry device for anyone who finds the device to see, even if the device is locked. The message replaces the wallpaper and any existing owner information that appears on the device screen.
- Search for the subscriber's account.
- In the Subscriber Search Results area, click the subscriber.
- In the Subscriber Details area, click the BlackBerry Protect tab.
- Click Display Message.
- Type the message that you want to display.
- Click Display Message.
If the device is turned off or not connected to the wireless network, BlackBerry
Protect displays the message the next time the device is accessible.