Activating your smartphone to access work resources

You can activate your BlackBerry smartphone to associate it with your organization's environment and access your work email account, work calendar, and other work applications on your smartphone. Use the following methods to activate your smartphone:

  • If you are activating a new smartphone, you can connect your smartphone to your computer and open the BlackBerry Web Desktop Manager. The activation process begins automatically.
  • If you are activating a new smartphone, you can activate your smartphone over the wireless network. Your system administrator can provide you with an activation password, or you can create one yourself.
  • If your smartphone is already activated and you need to move it from your current BlackBerry services host, for example if you need to move your smartphone from Microsoft Online Services, to the BlackBerry Business Cloud Services, you need to use the onboarding wizard to switch hosts.
  • If your smartphone is already activated with BlackBerry Business Cloud Services, and you want to switch the BlackBerry services and data from your current smartphone to a new smartphone, you can use the switch devices feature.