You should back up the data on your smartphone periodically. You should make sure to back up the data before you update the BlackBerry Device Software on your smartphone.

1. Connect your BlackBerry smartphone to your computer.
2. To include files that are saved to the built-in media storage in a back up file, on the Backup and Restore tab, click Configure Backup Options and select the Back up on-board device memory check box. Click Save.
3. On the Backup and Restore tab, perform one of the following actions:
   • To back up all your smartphone data, click Back up.
   • To back up specific smartphone data, click Advanced. In the Device Databases section, select one or more databases. Click the Left Arrow icon. On the File menu, click Save As.
4. Type a file name. Click Save.