Optimizing how server licenses are used

The licensing server checks the domain's available server licenses when:
  • You activate server licenses
  • You or a user activates or reactivates a device
  • You view the Licensing summary tab in BlackBerry Management Studio

When any of these actions occur, the licensing server checks which server licenses are available and which are in use, and tries to optimize license usage. For example, if a user activates an iOS device with the "MDM controls" activation type, the device can use a Gold - Secure Work Space license if a Silver license is not available. If a Silver license becomes available at a later date (for example, you activate more licenses), when you perform any of the actions above, the licensing server assigns a Silver license to the iOS device. The Gold license becomes available.

When the licensing server checks the domain's available licenses, it can change the usage of server licenses only, not SIM licenses. If you want to switch a device from using a SIM license to a server license, or a server license to a SIM license, the service provider must change the provisioning of the device's SIM card as necessary, and you must reactivate the device.

When you update or replace a user's activation type profile (iOS and Android devices only), the changes do not apply until the user reactivates their devices or activates new devices. The licenses used by the devices may change, depending on the new activation type that is applied.