Import the root certificate of the Universal Device Service into the Trusted Root Certification Authorities certificate store

Before you begin: Export the Universal Device Service root certificate and transfer the certificate to the computer that hosts your organization’s Microsoft Exchange Server.
  1. On the computer that hosts your organization's Microsoft Exchange Server, open the Microsoft Management Console.
    If a Windows message appears and requests permission to make changes to the computer, click Yes.
  2. Click Console Root.
  3. Click File > Add/Remove Snap-in.
  4. In the Available snap-ins list, click Certificates (Local computer). Click Add.
  5. In the Certificates snap-in dialogue, select the Computer account option. Click Next.
  6. In the Select Computer dialogue, select the Local computer option. Click Finish.
  7. Click OK.
  8. Expand Certificates (Local Computer) > Trusted Root Certification Authorities.
  9. Right-click Certificates. Click All Tasks > Import.
  10. In the Certificate Import Wizard, click Next.
  11. Click Browse. Navigate to and select the Universal Device Service root certificate that you exported. Click Open.
  12. Click Next.
  13. Verify that Place all certificates in the following store is selected. Click Next.
  14. Click Finish. Click OK.
After you finish:
  • Repeat this task for each Universal Device Service root certificate that you exported.
  • If your organization uses Microsoft Exchange Server 2007 or 2010 with a CAS array, repeat this task on each server in the array. If your organization uses Microsoft Exchange Server 2013, repeat this task on each Mailbox server.