Configure SMTP server settings

You can configure SMTP settings to specify the server name or IP address of the messaging server in your organization's environment. The Universal Device Service uses SMTP to send device activation emails. The Universal Device Service can also use SMTP to send email messages about device compliance issues, if you choose to enable this option.
  1. In the Administration Console, on the menu bar, click Settings > SMTP Server.
  2. Select the Enable SMTP check box.
  3. In the Server name or IP address field, type the server name or IP address of the messaging server.
  4. In the Port number field, type the port number.
  5. In the Authentication type drop-down list, perform one the following actions:
    • Click Credentials and type the username and password to authenticate with the SMTP server. In the Handshake type drop-down list, select a type of handshake.
    • Select None. If you select this option, verify that the SMTP server allows anonymous access.
  6. If the SMTP server uses SSL, select the SSL check box and select an SSL type in the SSL type drop-down list.
    If the SMTP server uses a self-signed SSL certificate, import the SSL certificate to the Windows certificate store on the computer that hosts the Core Module.
  7. Click Test if you want to test the connection to the SMTP server and send a test email message.
  8. Click Save.
After you finish: To allow the Universal Device Service to send activation emails to users, configure your organization's messaging server to allow anonymous users to send messages using SMTP. For instructions, visit www.blackberry.com/go/kbhelp to read article KB32580.