Configure the standby instance to support email notifications for work space-enabled iOS devices
If your organization’s
domain is configured for high availability and supports Secure Work Space for iOS devices,
complete the following instructions. This task allows iOS device
users to continue receiving email notifications after a high availability
failover.
- Install or upgrade the standby instance of the BlackBerry Enterprise Service 10 components.
- On the computer that hosts the primary instance, verify that Secure Work Space is enabled.
- On the computer that hosts the primary instance, navigate to <drive>:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Service 10\RIM.BUDS.BWCN\conf\ or <drive>:\Program Files (x86)\Research In Motion\BlackBerry Device Service\RIM.BUDS.BWCN\conf\.
- Copy asg.xml. Transfer the copy to the corresponding file path on the computer that hosts the standby instance. Replace the existing asg.xml file.
-
On the computer that hosts the standby instance, in a
text editor, open asg.xml. Update the
restServiceUrl value with the FQDN for the standby
instance.
For example, change <property name="restServiceUrl" value="https://primary.domain.example.com:8088/asg/sapis"/> to <property name="restServiceUrl" value="https://standby.domain.example.com:8088/asg/sapis"/>. - Save and close asg.xml.
- On the computer that hosts the standby instance, in the Windows Services, restart the BES10 - Scheduler service.