Delete software configurations from user accounts
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for a user account.
- In the search results, select the check box for the user account.
- In the Remove from user configuration list, click Remove software configuration.
- Perform one of the following actions:
- To delete one software configuration from the user account, select the software configuration and click Remove.
- To delete more than one software configuration from the user account, select multiple software configurations and click Remove.
- To delete all of the software configurations from the user account, click Remove all.
- Click Save.