Add an email profile to a user account
Email profiles specify how BlackBerry device connect to your organization's messaging server and synchronize email messages and organizer data using Microsoft ActiveSync.
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for a user account.
- In the search results, select the check box for the user account.
- In the Add to user configuration list, click Set email profile.
- Select the email profile.
- Click Save.