Assign a device to a user account

On the menu bar, click Users.
Click the name of a user account.
Click the + tab.
In the Device type drop-down list, select the type of device the user can activate.
In the Service drop-down list, select the service that you want to add the user account to.
Complete the assignment of the device:

Device type	Tasks
BlackBerry 10 or BlackBerry PlayBook 2.1 or later	In the BlackBerry Device Service drop-down list, select the BlackBerry Device Service instance you want to add the user account to. If groups exist in the Groups list, select the groups that you want to add the user account to and click the right arrow icon. If email profiles exist in the Email profile drop-down list, select an email profile. If necessary, make changes to the email profile. Select the activation type from the Activation type for new and reactivated devices drop-down list. In the Device activation section, select the option for the user to activate the device.
iOS or Android	If groups exist in the Groups drop-down list, select the group that you want to add the user account to. In the Device activation section, select the option for the user to activate the device.
BlackBerry 7 or earlier	In the BlackBerry Enterprise Server drop-down list, select the BlackBerry Enterprise Server instance you want to add the user account to. If groups exist in the Groups list, select the groups that you want to add the user account to and click the right arrow icon. If email profiles exist in the Email profile drop-down list, select an email profile. If necessary, make changes to the email profile. In the Device activation section, select the option for the user to activate the device.