Generate an activation email message for a BlackBerry device

You can customize the activation email message to add information about how to activate a BlackBerry device or to make sure that the activation email message meets your organization's requirements. The activation email message is sent to a user when you assign a BlackBerry device to a user account.
Note: For BlackBerry 10 devices, you must set the “Allow activation information to be emailed” setting to Yes in the BlackBerry Device Service.
  1. On the menu bar, click Users.
  2. Click the name of a user account.
  3. In the Device activation section, click Generate activation email message.