Check the status of your request for a signed CSR from BlackBerry
After you submit your organization's information to BlackBerry, in most cases, BlackBerry can verify the information within one business day. When the request is processed, BlackBerry sends an email message to the address that you provided in the request, or you can check the status in the Administration Console.
- In the Administration Console, on the menu bar, click Settings > APNs Certificate.
-
Click Get APNs
Certificate.
The Get an APNs Certificate page appears, with a message indicating the status of your request:
- Your organization's information was verified by BlackBerry. The signed CSR is now available for you to download.
- Your organization’s information is still in the process of being verified by BlackBerry.
- Your organization's information could not be verified by BlackBerry. Make sure that the information that you provided is correct by clicking on the Has your company information changed? link. BlackBerry tries to contact you using the information that you provided. After you resubmit your organization’s information, verification by BlackBerry requires an additional business day.