Send an activation email to user accounts

To allow users to activate their devices over the wireless network, you must send them an activation email message. The activation email, at a minimum, must include an activation password that users must specify when they activate their devices.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for the user accounts that you want to send an activation password or email message to.
  4. Select the check boxes beside the display names of the user accounts.
  5. In the Device activation list, perform one of the following tasks:

    Task

    Steps

    Use an automatically generated activation password and send the password to the user accounts.

    Click Generate activation email.

    Specify an activation password and send the password to the user accounts.

    1. Click Specify an activation password.
    2. In the Activation password and Confirm password fields, type an activation password.
    3. In the Password expiration (hours) field, type the amount of time, in hours, before the activation password expires.
    4. In the Email password to user email address drop-down list, select Yes.
    5. Click Specify an activation password.
Users receive an activation email message and are prompted to type their activation passwords and the activation information that you specified when you configured wireless activation.