Change the encoding of the log file
You can change the character encoding system that the BlackBerry Device Service uses for log files so that the log files support the tools that you use to parse and examine the log files. You can specify a different character encoding system for each of the log files.
- In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Logging.
- Click the BlackBerry Device Service instance.
- On the Logging details tab, click Edit instance.
- In the Log encoding drop-down list, click one of the following character encoding systems:
- ANSI
- UTF-8
- UTF-16LE
- Click Save all.
- Restart the affected BlackBerry Device Service services.