View how the BlackBerry Administration Service resolved software configuration conflicts for a user account
You can
assign multiple software configurations to a user account or group. The BlackBerry Administration Service uses
specific rules to resolve conflicting settings in the multiple software configurations
that you assign to a user account or group. After the BlackBerry Administration Service applies software
configurations to a device, you can view how the BlackBerry Administration Service resolved any of the
conflicting settings in the multiple software configurations.
- In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
- Click Manage users.
- Search for a user account.
- Click a device PIN.
- On the Applications tab, click View resolved applications.
- View the appropriate information about how the BlackBerry Administration Service resolved the software configuration conflicts for the user account.