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Change whether an app is required or optional

You can change whether iOS apps or Android apps are required or optional. BlackBerry apps can be optional only. You can configure a compliance rule that performs actions when users do not install a required app. These apps are also reported as a compliance issue in the Non-assigned app installed list. For more information on compliance rules, see Create a compliance profile.
  1. On the menu bar, click User & Devices.
  2. If the app that you want to change is assigned to a user account, in the search results, click the name of a user account.
  3. If the app that you want to change is assigned to a group, in the left pane, click Groups to expand the list of user groups and click the name of the group.
  4. In the Assigned apps section, click the disposition for the app that you want to change.
  5. In the Disposition drop-down list for the app, perform one of the following actions:
    • To require users to follow the actions defined in the compliance profile assigned to them, select Required.
    • To permit users to install and remove the app, select Optional.
      Note: If the same app is assigned to a user account and to the user group that the user belongs to, the disposition of the app assigned to the user account takes precedence
  6. Click Assign.