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Adding and deleting apps from the available app list

The apps that you add to the app list are the apps that your organization wants to make available as work apps on devices.

Add a BlackBerry app to the available app list

  1. On the menu bar, click Apps.
  2. Click the Add app icon.
  3. Click BlackBerry World.
  4. In the search field, search for the app that you want to add. You can search by app name, vendor, or BlackBerry World URL.
  5. In the dropdown box, select the country of the store that you want to search in.
  6. Click Search.
  7. In the search results, click Add to add an app.
  8. On the app information screen, click Add.

Add an iOS app to the available app list

  1. On the menu bar, click Apps.
  2. Click the Add app icon.
  3. Click App Store.
  4. In the search field, search for the app that you want to add. You can search by app name, vendor, or App Store URL.
  5. Click Search.
  6. In the search results, click Add to add an app.
  7. In the dropdown box, select the country of the store that you want to search in.
  8. If you want to prevent apps on iOS 5 and later devices from being backed up to the iCloud online service, select the check box for that option. This option applies only to apps with a disposition marked as required. You set the disposition of the app when you assign the app to a user or group.
  9. In the Default installation method drop-down list, perform one of the following actions:
    • If you want users to receive one prompt to install the app on their iOS 5 and later devices, select Prompt once. If users dismiss the prompt, they can install the app later using the Work Apps screen in the BES10 Client or the Work Apps icon on the device.
    • No prompt

    The default installation method applies only to apps with a disposition marked as required. You set the disposition of the app when you assign the app to a user or group.

Add an Android app to the available app list

Note: Add only apps to the available app list. Movies, music, and newsstand media cannot be delivered to devices. If you assign media to a user and set the disposition of the media as required, the device is subject to the enforcement action defined in the compliance profile that is assigned to it.
  1. On the menu bar, click Apps.
  2. Click the Add app icon.
  3. Click Google Play.
  4. In the App name field, type the app name.
  5. In the App description field, type a description for the app.
  6. In the Vendor field, type the name of the app vendor.
  7. In the App icon field, click Browse. Locate and select an icon for the app. The supported formats are .png, .jpg, .jpeg, or .gif. Do not use Google Chrome to download the icon because an incompatible .webp image will be downloaded.
  8. In the App web address field, type the web address of the app in Google Play.
  9. Click Add.

Delete an app from the available app list

When you delete an app from the available app list, the app is unassigned from any users or groups that it is assigned to and it doesn't appear in a device's work app catalog.
  1. On the menu bar, click Apps.
  2. Select the check box beside the apps that you want to delete from the available app list.
  3. Click the delete icon beside the Add app button.
  4. Click Delete.
Last updated: 2014-02-21
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