Change the method that the BlackBerry Enterprise Server uses to resolve conflicting IT policies

You can change the method that the BlackBerry Enterprise Server uses to determine what IT policy to apply to a user account when a user account belongs to multiple groups that have different IT policies. If you change the method used to resolve conflicting IT policies, the next IT policy reconciliation process that occurs might have a significant impact on the performance of your organization's BlackBerry Enterprise Server environment. It is a best practice to configure this feature during low usage periods.
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view.
  2. Click BlackBerry Administration Service.
  3. At the bottom of the page, click Switch method to resolve multiple IT policies.
  4. Click Yes - Switch the method.