Option 1: Applying one IT policy to each user account

You can configure the BlackBerry Enterprise Server to apply only one IT policy to a user account when a user account is a member of multiple groups that have different IT policies. In this scenario, the BlackBerry Enterprise Server applies the IT policy that you ranked the highest in the BlackBerry Administration Service.

If you upgrade to BlackBerry Enterprise Server 5.0 SP2 or later from a previous version of the BlackBerry Enterprise Server, this is the default method for resolving IT policy conflicts. If you install BlackBerry Enterprise Server 5.0 SP2 or later, the default method for resolving IT policy conflicts is to apply multiple IT policies to each user account and create a combined IT policy that has a unique ID for the user account.