Create multiple user accounts by importing the user accounts from a .csv file

You can import a list of user accounts from a .csv file and add them to BlackBerry Business Cloud Services. The user accounts must exist in Microsoft Office 365.
Before you begin: Prepare a .csv file of user accounts that you want to import into BlackBerry Business Cloud Services. If you want to import more than 100 user accounts, create multiple .csv files of less than 100 user accounts in each file.
  1. In BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Create a user.
  3. Click Import new users.
  4. In the Import users from a list section, click Browse.
  5. Navigate to the .csv file that contains the user accounts that you want to import.
  6. Click Continue.
  7. Perform the appropriate actions for the user accounts.
After you finish: After you create new user accounts, Microsoft Office 365 must give BlackBerry Business Cloud Services access to the users' email accounts. You need to wait approximately 20 minutes after adding user accounts before users can activate their devices.
Last updated: 2012-08-30
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