Importing a list of user accounts to BlackBerry Business Cloud Services

You can add multiple user accounts to BlackBerry Business Cloud Services by importing a .csv file that contains a list of user accounts and the required information to activate the user accounts on BlackBerry Business Cloud Services. The maximum number of user accounts in the .csv file is 100. If you have more than 100 user accounts that you want to import, create multiple .csv files.

The .csv file can include the following information:

• User accounts that you want to add
• Names of the groups you want to add the user accounts to
• Activation passwords that you want to assign to the user accounts

The BlackBerry Administration Service processes actions in the order that they appear in the .csv file. If the BlackBerry Administration Service encounters an error that is specific to an action during the import process (for example, an action is incorrectly formatted in the .csv file), the BlackBerry Administration Service continues to process the remaining actions that are listed in the file and displays an error message for the action that the BlackBerry Administration Service could not process.